PRIVACY POLICY
On Brand Designs
Effective Date: October 25, 2026
Website: https://onbranddesigns.com
1. Introduction
At On Brand Designs, your trust matters to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and shared.
This Privacy Policy explains how On Brand Designs ("we," "us," or "our") collects and processes information when you visit our website, browse our blog, subscribe to our emails, complete a quiz or assessment, submit a contact form, schedule a consultation, or otherwise interact with our business.
By using our website, you acknowledge the practices described in this policy. Where applicable law requires your consent, we will request it separately.
2. Information We Collect
We may collect personal information that you voluntarily provide, including:
Your name and email address
Your telephone number, if provided
Your business name, website, and social media information
Information about your branding needs, business goals, and creative preferences
Project inquiries, budgets, and timelines
Responses to questionnaires, quizzes, and assessments
Appointment scheduling information
Messages submitted through contact forms
Email subscription preferences and communication history
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referral sources, approximate location, and website interaction information.
3. How We Collect and Manage Your Information
Flodesk — Email Marketing
We use Flodesk to collect and manage email subscriptions, distribute newsletters, and deliver requested resources.
When you voluntarily join our email list, we may use your name and email address to share branding insights, educational content, business resources, company updates, and promotional offers where permitted by law.
You can unsubscribe from marketing emails at any time by selecting the unsubscribe link included in our emails.
GoHighLevel — Contact Forms, Quizzes, and Lead Management
We use GoHighLevel, also known as HighLevel, to manage contact form submissions, lead-generation funnels, brand assessments, inquiries, and prospective client information.
When you submit a form or complete one of our quizzes, the information you provide may be stored in our GoHighLevel customer relationship management system.
We may use this information to respond to inquiries, provide requested quiz results, recommend relevant resources or services, and follow up regarding your interest in working with On Brand Designs.
Providing contact information through a form or quiz does not automatically enroll you in unrelated promotional email campaigns. We obtain marketing consent where required.
We do not currently operate an SMS marketing program. If we introduce one, we will update our disclosures and obtain appropriate consent before sending marketing text messages.
Calendly — Appointment Scheduling
We use Calendly to allow visitors and prospective clients to schedule discovery calls, consultations, and other appointments.
When booking a meeting, Calendly may collect your name, email address, appointment preferences, time zone, and any additional information you choose to provide.
We use this information to manage appointments and communicate with you about your scheduled meetings.
Showit and WordPress — Website and Blog
Our website is built using Showit and includes a connected WordPress blog.
These platforms and their hosting or technical service providers may process certain information necessary to display website content, maintain functionality, protect site security, and support website operations.
4. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and communicate with prospective clients
Deliver requested guides, quiz results, and educational resources
Schedule and manage consultations
Evaluate potential branding and design projects
Provide services and client support
Send newsletters and promotional emails where permitted
Personalize relevant communications and resources
Improve our website, blog, content, and services
Understand website performance and visitor engagement
Maintain business records and comply with legal obligations
Protect the security and integrity of our website
Where applicable privacy laws require a legal basis for processing, we rely on an appropriate basis such as consent, contractual necessity, compliance with legal obligations, or legitimate business interests.
5. Cookies, Google Analytics, and Tracking Technologies
Our website has integrations configured for Google Analytics, Google Tag Manager, and Meta Pixel.
These tools may use cookies, pixels, tags, and similar technologies to collect information about website usage, visitor interactions, traffic sources, and marketing performance when enabled.
Google Analytics may help us understand how visitors interact with our website and blog.
Google Tag Manager may help manage website tracking technologies.
Meta Pixel, if active, may collect website interaction information for measurement and advertising-related purposes through Meta's services, even when we are not currently running paid advertisements.
We do not currently run paid advertising campaigns. However, installed advertising technology may still process visitor information independently of whether advertisements are actively being purchased.
You can manage certain cookies through your browser settings. Where required by applicable law, we will provide appropriate consent or opt-out choices for non-essential cookies, targeted advertising, or related data processing.
6. Email Marketing and Your Choices
If you subscribe to our email communications or otherwise provide appropriate marketing consent, you may receive newsletters, educational resources, branding advice, company announcements, and promotional offers.
Our marketing emails include a way to unsubscribe.
You may also request removal from our marketing email list by contacting kim@onbranddesigns.com.
Unsubscribing from promotional communications will not necessarily stop messages required to respond to an inquiry, manage an appointment, deliver a purchase, or fulfill a contractual obligation.
7. How We Share Your Information
We may share personal information with trusted service providers that assist us in operating our business, including:
Flodesk for email marketing
GoHighLevel for forms, funnels, CRM, and communication management
Calendly for appointment scheduling
Showit, WordPress, and associated hosting providers for website operation
Google for analytics and tag management, where enabled
Meta for pixel-based measurement or related technology, where enabled
Other providers supporting business operations, payments, security, or technical services when necessary
These providers may process information according to their service agreements and applicable privacy practices.
We may also disclose information where legally required, to protect our rights, or in connection with a legitimate business transaction.
We do not sell our email subscriber lists or contact databases for monetary payment.
Certain third-party tracking activities may qualify as a sale, sharing, or targeted advertising under some privacy laws, even without payment. Where applicable, we will provide any legally required notices and choices.
8. Data Storage, Retention, and Security
Information collected through our website may be stored using Flodesk, GoHighLevel, Calendly, website systems, and other authorized service providers.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, respond to inquiries, manage client relationships, meet legal obligations, and maintain appropriate business records.
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
9. Your Privacy Rights
Depending on your location and the laws applicable to our business, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of eligible personal information
Withdraw consent where processing relies on consent
Unsubscribe from marketing communications
Request a copy of certain personal information
Opt out of certain targeted advertising, sales, or sharing activities
Appeal certain privacy decisions where applicable
To submit a privacy-related request, contact kim@onbranddesigns.com with the subject line "Privacy Request."
We may ask for reasonable verification of your identity before processing certain requests.
We will respond in accordance with applicable legal requirements.
10. Children's Privacy
Our website and services are intended for adults and business professionals aged 18 and older.
We do not knowingly solicit or collect personal information from children under 18.
If we learn that we have collected information from a child without appropriate authorization, we will take reasonable steps to delete it.
11. International Visitors
On Brand Designs operates in the United States.
If you access our website from outside the United States, your information may be transferred to or processed in the United States or other jurisdictions where our service providers operate.
Where required, we will apply appropriate safeguards to international transfers of personal information.
12. External Websites and Third-Party Links
Our website may contain links to external websites, social media platforms, scheduling tools, and purchasing platforms.
Those websites may operate under separate privacy policies and practices.
We encourage you to review their privacy notices when visiting third-party services.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
Any revisions will be posted on this page with an updated effective date.
Where required by law, we will provide additional notice or request consent for material changes.
14. Contact Us
If you have questions about this Privacy Policy, how your information is handled, or wish to exercise your privacy rights, please contact:
On Brand Designs
Mount Pleasant, South Carolina, United States
Email: kim@onbranddesigns.com
Website: https://onbranddesigns.com
We respect your privacy and appreciate the trust you place in our business.